FAQs

  • Getting started is easy! You can contact us through the website's contact form or book a free 30-minute consultation. We will discuss your needs and create a customized plan tailored to your business.

  • Our rates vary depending on the scope and complexity of the tasks. We offer both hourly rates and package deals for ongoing support. Please get in touch for a detailed quote based on your specific requirements.

  • We take confidentiality and data security very seriously. We use secure tools and protocols to protect your information. In addition to our contract, We will sign a Non-Disclosure Agreement (NDA) to give you peace of mind.

  • We are flexible with our working hours to accommodate different time zones and urgent needs. Typically, we are available from 8 AM to 5 PM (PST), Monday to Friday.

  • We understand that urgent situations can arise. Upon request, we are available for urgent tasks and projects outside of regular working hours.

  • We use various communication tools to ensure seamless collaboration, including email, phone, video conferencing, and project management software. We'll choose the best method that suits your preferences.

  • Turnaround time depends on the nature and complexity of the tasks. For most standard tasks, we strive to complete them within 24-48 hours. For larger projects, we will establish a timeline during our initial discussion.

  • We accept payments through various methods, including credit cards, PayPal, and bank transfers. Invoices are issued monthly.